Japan Post to Raise Postal Rates and Close 500 Collection Points by 2028

Japan Post to Raise Postal Rates and Close 500 Collection Points by 2028

Japan Post will raise postal rates around 2027 and close 500 collection centers by 2028 due to declining mail volumes. Foreign residents should prepare for higher costs and reduced service access.

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Key Points

  • Japan Post closing approximately 500 collection centers nationwide by fiscal 2028.
  • Postal rate increases expected around fiscal year 2027 for domestic and international mail.
  • Reduced access to postal facilities may affect document processing and delivery times.
  • Consider alternative courier services and digital options for banking and correspondence.
Japan Post Group has announced plans to significantly restructure its postal operations by 2028, including raising postal rates and closing approximately 500 collection and delivery centers nationwide. The move, reported by NHK on May 15, 2026, represents a major shift in Japan's postal infrastructure as the company struggles with declining mail volumes and mounting financial pressures. According to NHK Politics, Japan Post is seeking to improve the financial performance of its postal business, which has faced increasing difficulties due to a steady decrease in mail volume. The company plans to implement these changes by fiscal year 2028, giving residents and businesses roughly two years to prepare for the adjustments. The reduction of approximately 500 collection and delivery centers across Japan represents a substantial downsizing of the postal network. While Japan Post has not yet specified which locations will be affected, the closures will likely impact both urban and rural areas. For foreign residents, particularly those living outside major metropolitan centers, this could mean longer distances to the nearest postal facility and potentially reduced service availability. The planned postal rate increase, expected to be implemented around fiscal year 2027, will affect the cost of sending letters, postcards, and packages within Japan and internationally. While specific price points have not been announced, this marks another increase following previous rate adjustments in recent years. For expats who regularly send mail domestically or maintain correspondence with family abroad, these changes will directly impact household budgets. Japan's postal system has long been a cornerstone of daily life, with post offices serving not only as mail centers but also as banking facilities and community hubs, particularly in rural areas. The planned restructuring reflects broader demographic and technological shifts affecting Japan. As digital communication continues to replace traditional mail and Japan's population ages and declines, postal volumes have dropped significantly, forcing Japan Post to reassess its operational model. For foreign residents, these changes carry several practical implications. First, those who rely on postal services for important documents such as visa renewals, tax filings, or banking correspondence should plan ahead for potentially longer processing times and reduced access to collection points. Second, individuals and small business owners who regularly ship packages may need to budget for higher costs and adjust their logistics accordingly. The restructuring also highlights the importance of exploring alternative delivery services. Private courier companies such as Yamato Transport and Sagawa Express may become increasingly competitive options, particularly for package delivery. Additionally, foreign residents should consider embracing digital alternatives where possible, such as online banking, electronic document submission, and digital communication platforms. Japan Post has not yet released detailed information about which specific facilities will close or the exact magnitude of rate increases. The company is expected to provide more concrete details as the implementation date approaches. Expats should monitor official announcements from Japan Post and local municipal offices for updates that may affect their area. This restructuring represents one of the most significant changes to Japan's postal system in decades. While the measures aim to ensure the long-term sustainability of postal services, they will require adjustments from all residents, including the foreign community. Staying informed about these changes and planning accordingly will help minimize disruption to daily life and business operations in the coming years.